Notation Based on the Act on Specified Commercial Transactions
This is a reference translation. The Japanese version is the legally binding original.
This is the notation under Article 11 of the Act on Specified Commercial Transactions concerning Memotto Premium (monthly subscription).
- Seller
- Mito Shimada
- Address
- Disclosed without delay upon request
- Phone Number
- Disclosed without delay upon request
- Contact
- contact form
- Price
- Memotto Premium: $2.99 per month (tax included)
- Required Fees Other Than the Product Price
- Internet connection fees (borne by the customer)
- Payment Method
- Credit card (payment processor: Stripe, Inc.)
- Payment Timing
- Initial payment at the time of application. Automatically renewed on each monthly renewal date thereafter.
- Service Delivery Timing
- Available for use immediately after payment is completed.
- Cancellation and Refund
You can cancel at any time by yourself from "My Page → Manage Payments & Receipts" (Stripe Customer Portal).
After cancellation, you may continue to use Premium features until the end of the period already paid for. As a general rule, no prorated refund is provided for mid-period cancellation.
Due to the nature of digital services, returns and refunds for past charges are not accepted as a general rule. However, if a serious defect attributable to us occurs, please contact us individually.
- Operating Environment
- An Internet connection and the latest versions of Google Chrome / Safari / Firefox / Microsoft Edge are recommended.
- Service Content
- Ad-free experience
- My Page (list of your memos / full-text search / cross-device sync)
- 30-day trash retention and restoration for deleted memos
This notation may be changed without notice. Please check this page for the latest information.