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Frequently Asked Questions (FAQ)

A collection of frequently asked questions about using Memotto. If you can't find what you're looking for, please feel free to reach out from the .

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Frequently Asked Questions (FAQ) | Memotto - Real-time collaborative memo app

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Frequently Asked Questions (FAQ)

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Is Memotto free to use?

How do I create a new memo?

How do I share a memo with others?

Do I need to register an account?

What devices can I use it on?

How many people can edit at the same time?

How does real-time editing work?

Can I edit offline?

Can I see other people's cursor positions?

What happens if someone else edits the same spot I'm editing?

Where is my memo data stored?

Is my data saved automatically?

How long are memos stored?

Can I delete a memo?

Is there a risk of other people seeing my memo?

Are memo contents encrypted?

Are there any feature limits?

How does publishing a memo (Public Memo) work?

Can I unpublish a public memo?

What if I find inappropriate content in a public memo?

What can I do with the paid plan (Memotto Premium)?

What is an invite-only memo?

What happens to an invite-only memo if the owner cancels Premium?

Will invited people receive an email?

Who can change the invite-only memo settings?

Can I make memos created before signing in with Google invite-only?

What does the invited person need?

How do I sign up for the paid plan?

What payment methods can I use? Is my card information safe?

Where can I view and download receipts and billing history?

Where can I check my next renewal/billing date?

How do I cancel? What happens when I cancel?

Will my memos disappear if I cancel?

What happens if a payment fails?

What should I do if my memo isn't syncing?

What should I do if I can't type characters?

What if it doesn't work properly on smartphone?

My edits disappeared

What if an error message appears?

Can I save memos as PDF or text files?

Can I set a password on a memo?

Can I use it commercially?

Where can I check for service updates?

How can I contact you?

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